Return & Exchanges

At MYPER, we're committed to making sure you're satisfied with your purchase. If you are not satisfied with your purchase or encounter any problems, please review the following policies regarding returns, returns/exchanges, and refunds:

Quality issues

If the item you receive has quality issues or seriously affecting its usability, we will provide you with the following options:

Refunds: Issue a full refund.

Replacement: Provide with a free replacement item and bear the shipping cost. Kindly contact us info@shopmyper.com

 

Return/Exchange

If you need to exchange an item you purchased, please contact info@shopmyper.com within 30 days of receipt of the item to arrange a return/exchange. Please ensure the item is in original, unused condition and has all original tags and packaging. Return/exchange shipping costs are at your expense and we recommend using trackable postage to ensure safe delivery.

 

Return the goods

If you are not satisfied with the purchased product, you can apply for a return within 30 days after receiving the product. Customers may begin the return process by contacting us at info@shopmyper.com

Please ensure the item is in original, unused condition and has all original tags and packaging.

Return shipping costs are your responsibility and we recommend using trackable postage to ensure safe delivery.

 

Refund

Once we have received and inspected the returned item. Refunds will be processed within approximately 5 to 7 business days. Refunds will be made to the original method of payment and processing times may vary depending on your bank or payment provider.

Please note import duties/taxes and customs fees are non-refundable.

 

Contact Us

If you have any questions or need assistance regarding returns or exchanges, please feel free to contact our customer service team.

Sizing For Necklaces

  • Choker Length (14-16 inches): Sits snugly around the base of the neck.

  • Princess Length (17-19 inches): Falls just below the collarbone, suitable for most necklines.

  • Matinee Length (20-24 inches): Reaches the center of the chest, adds elegance.

  • Opera Length (28-34 inches): Hangs below the bust, offers a dramatic look.

  • Rope Length (over 45 inches): Long length that can be worn in various styles.

Steps to Measure Your Wrist Size

  • Extend your thumb across your palm, reaching towards the opposite side of your hand.

  • Use a tailor's tape to measure the circumference of your hand, including your knuckles and thumb(Ensure the tape is snug but not overly tight)

  • Note down the measurement and refer to the product description for your recommended bangle size.

Steps to Measure Your Ring Size

  • Cut a piece of string or paper and wrap it around the finger (make sure it’s not too tight).

  • Then cut or mark at the exact measurement.

  • Measure the rope with a millimeter ruler and compare the table to determine the correct size.